Refund and Returns Policy

Refunds and Returns Policy

Effective Date: 25th August 2024

Thank you for shopping at everythingcheap.in (“Website”). We are committed to providing a positive experience for all our customers. This Refunds and Returns Policy outlines how you can request a refund for digital products purchased from Everything Cheap (“we”, “us”, “our”). Please read this policy carefully to understand the conditions and procedures.

1. General Information

1.1. Company Details:

2. Digital Product Refund Policy

2.1. Refund Eligibility:

Due to the nature of digital products, all sales are final, and refunds are generally not provided. However, we may consider refund requests under the following conditions:

  • Download Issues: If you experience issues downloading or accessing the product that cannot be resolved by our support team, you may be eligible for a refund.

2.2. Non-Refundable Situations:

  • Change of Mind: Refunds are not provided if you change your mind after purchasing a digital product.
  • Compatibility Issues: Ensure that your device or software is compatible with the digital product before purchasing. Refunds will not be provided for compatibility issues.
  • Used or Downloaded Products: If the digital product has been downloaded, accessed, or used, it is generally not eligible for a refund.

3. How to Request a Refund

3.1. Initiating a Refund Request:

To request a refund, please follow these steps:

  1. Contact Support: Email us at support@everythingcheap.in within 7 days of your purchase. Include your order number, the product name, and a detailed explanation of the issue you are experiencing.
  2. Verification: Our support team will review your request and may ask for additional information or evidence (e.g., screenshots of errors, proof of download issues).
  3. Resolution: We will respond to your refund request within 5 business days. If your request is approved, we will process your refund.

3.2. Refund Process:

  • Approved Refunds: If your refund is approved, it will be processed within 14 business days to the original payment method used for the purchase.
  • Denial of Refund: If your refund request is denied, we will provide an explanation, and you will continue to have access to the digital product.

4. Costs and Fees

4.1. Refund Fees:

There are no fees for requesting or processing a refund. However, any transaction fees or currency conversion fees incurred by your payment provider may not be refundable.

4.2. Responsibility for Costs:

You are responsible for any costs associated with your payment provider, including any fees related to refunds.

5. Product-Specific Requirements

5.1. E-books and Courses:

Refunds for e-books, courses, and other downloadable content are subject to the conditions outlined in Section 2.1. Ensure that you carefully review the product description and compatibility requirements before making a purchase.

5.2. Templates and Web Assets:

Templates, graphics, and web assets are also subject to our general refund conditions. If you encounter issues with these products, please contact us immediately.

6. Contact Information

If you have any questions or concerns about this Refunds and Returns Policy or if you need assistance with a refund request, please contact us:

Everything Cheap
Saraswati Complex, Building No. 125,
Bandra, Mumbai, Maharashtra, India, 400050
Email: support@everythingcheap.in

By purchasing digital products from our Website, you acknowledge that you have read, understood, and agree to this Refunds and Returns Policy. We are committed to resolving any issues promptly and fairly, ensuring a positive experience for all our customers.